Adding a FAQ section to your project is a great way to provide extra information to the public, without making your page content-heavy.
Posting answers to frequently-asked questions can also minimise the need for the public to contact you by phone or email, freeing up your resources for other tasks.
How to create a FAQ:
- In your District Engage dashboard, select a Project.
- This will open up the project overview page. Go to the Edit tab.
- Select +Add block.
- From the drop down, select Rich content.
- This opens up a Rich content window.
- Fill in the Title field. This will be displayed on your project page.
- In the Content box, click on the + sign to open up the Additional toolbox.
- Select Accordion.
- Choose the number of items in your FAQ. Click Add Accordion.
- Fill in the Title and Content fields with your questions and answers.
- You can rearrange the order of questions by clicking on the grab dots and dragging them into position.
- Click on +Add item to add extra rows.
- When you are finished, click Add Rich Content.
- Click Publish.
To edit or delete a FAQ:
- Go to the Edit tab in your project overview.
- Click on the FAQ content block.
- To edit, make your changes, and click Done.
- Alternatively, to delete the FAQ, select Remove.
- Click Publish.