Understanding Dashboard Widgets

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Dashboard widgets help you visualise and track engagement data. Each dashboard comes with default widgets, but you can customise them to show exactly what you want to measure.

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How Widget Data Works

Widget data is determined by two main factors:

  • Your reporting context (Main dashboard or Project dashboard)
  • Your selected date filter

The only exception is the 'Currently logged-in users' widget, which shows real-time user numbers regardless of date filter.

Understanding "Unique" Metrics

When you see "unique" in a metric (like unique visitors or participants), it's counting one visit per IP address. Important note: Since multiple people can share an IP address (like in a household or workplace), several individuals using the same network will count as one unique visitor.

 

Available Widget Types

1. User Tracking Widgets

User Count & User List

Track users based on verification status, activity, or registration with these metrics:

Metric Detail
Verified Total number of verified users
Last Active Users showing activity within your specified timeframe
Registrations Number of new user registrations

Configuration Options:

  • Roles: Filter by specific user roles (Administrator, Project Manager, etc.)
  • Exclude Roles: Remove specific roles from the count
  • Suffix: Add context text after the number (e.g., "Users")

 

2. Time Series Widgets

Time series widgets help you visualise trends over time. Here's an example:

time series widget example

 

Available Time Series Types:

User Activity

Track user patterns over time including:

  • Last active times
  • Registration patterns
  • Verification status changes

 

Visitor Activity

Monitor site traffic over time including:

  • Unique visitors
  • Total visits
  • Bounce rates

 

Form Activity

Track form engagement over time including:

  • Conversion rates
  • Page views
  • Form starts
  • Submissions
  • Resubmissions

 

Event Activity

Monitor event engagement over time including:

  • RSVPs
  • Unique visitors
  • Total visits
  • Bounce rates

 

Survey Activity

Track participation trends over time including:

  • Total submissions
  • Unique visitors
  • Total visits
  • Bounce rates

 

Project Activity

Track project trends over time including:

  • Followers
  • Unique visitors 
  • Visits
  • Bounces

 

3. Count Cards

Count cards provide quick numerical insights. Here's an example:

count card example

 

Analytics Metrics Available

Title Detail
Unique visitors Visits from unique IP addresses within your selected date range
Users Current total of logged-in users (both public and admin)
Visits New sessions (counted after first visit or 30+ minutes of inactivity)
Visits converted Unique visitors who made submissions
Bounces Single-page visits without further interaction
Actions Total page views, searches, outlinks, and downloads
Maximum actions Highest number of actions in a single visit
Number of actions per visit Average actions per visit
Average time on website Average session duration in seconds
Total visit length Total time spent by all visitors in seconds

 

Form Analytics Metrics

Title Detail
Views Total form page loads
Viewers Unique visitors who viewed the form
Starts Number of times users began filling out the form
Starters Unique users who started the form
Submissions Total form submissions
Submitters Unique users who submitted the form
Resubmitters Users who submitted multiple times
Conversions Percentage of viewers who submitted

 

Content Count

Title Detail
Standard page Pages created within selected date range
Standard update Updates created within selected date range
Standard stage Timeline stages created within selected timeframe

 

Document Downloads Count 

Track total document downloads within your selected date range.

 

Event Registrations Count

Monitor event RSVPs within your selected date range.

 

Survey Submission Count 

Track submissions across all participation tools (excluding likes and comments). You can customise which tools to include in your count:

Form type Detail
Form Total survey submissions
Poll Total poll submissions
Idea board Total idea board submissions

You can combine different tool types (e.g., combining polls and idea boards) to get aggregate submission counts.

 

Project Followers Count

Track total project followers within your selected date range.

 

3. Content (Content tables) 

Create customisable content tables showing detailed metrics for your content. Here's an example:

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Available Table Types:

Content Tables

Track pages, updates, and stages with metrics like:

  • Total visits
  • Moderation status
  • Author
  • Last updated date
  • Created date
  • Unique visitors
  • Average bounce count
  • Average time on page

 

Document Tables

Monitor document performance with metrics like:

  • Downloads
  • Moderation status
  • Author information
  • File details (extension, size)

 

Event Tables

Track event performance with metrics like:

  • Attendee numbers
  • Visitor statistics
  • Engagement metrics

 

Survey Tables

Monitor participation tools with metrics like:

  • Submission counts
  • Visitor statistics
  • Engagement metrics
  • Creation and update information

 

4. Additional Widget Types

HTML Content Block

Use the WYSIWYG editor to add custom content to your dashboard:

  • Text and images
  • Code snippets
  • HTML content
  • Third-party embeds

 

Participation tool Widgets

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