How to configure user sign-up text and profile fields

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This article explains how to configure your user registration form by:

  • Adding custom messages around the login, registration, and password reset forms
  • Enabling additional fields to capture extra information from users during sign-up

Configure your sign-up form:

  1. Navigate to Settings in the left-hand menu.
  2. Select People to view user-related options.
  3. Scroll down to User form text and Show additional profile fields sections.

 

Configuring User Form Text

You can display custom messages or instructions above and below each user form. This is useful for welcoming new users, explaining the sign-up process, or providing support information.

User form text appears in three locations: the login form, registration form, and forgot password form. Each location can have text displayed before (prefix) and after (suffix) the form.

 

The following form text can be customised:

  • Login form prefix and suffix - Text that appears above and below the login form
  • Register form prefix and suffix - Text that appears above and below the registration form
  • Forgot password form prefix and suffix - Text that appears above and below the password reset form

For example, you might include a brief welcome message in the Login / Register form prefix to introduce users to your platform or provide information about registration requirements.

 

District_Engage.png

 

Enabling Additional Profile Fields

If you need to collect more information from users during registration, you can enable additional profile fields:

  1. Navigate to the Show additional profile fields section in User settings.
  2. Tick the checkbox next to each field you want to enable.
  3. Configure the options for each field as needed.
  4. Click Save to apply your changes.

 

Available additional profile fields include:

Field Description
Language Allows users to select their preferred language from options you define
Gender Provides gender options for users to select from
Year of birth Collects the user's year of birth for demographic information
Postcode Gathers location data to help with regional analysis and targeted content
Education Allows users to specify their education level

 

Customising Field Options

For fields that require predefined options (such as Gender, Language, and Education):

  1. Click + Add option to add a new option to the list.
  2. Enter the option text.
  3. To remove an option, click the delete icon next to it.
  4. Click Save when you've finished configuring all options.

Important: Remember to save your changes after configuring the user form text and additional profile fields. The changes will only take effect after saving.

 

Here is an example of how your Register form might look to the public users:

Create_an_account___District_Council_🔊.png

 

Benefits of Custom Form Configuration

By tailoring your user form text and enabling additional profile fields, you can:

  • Create a more welcoming registration experience
  • Collect valuable demographic information for user segmentation
  • Provide clear instructions to reduce user confusion
  • Better understand your community to deliver more relevant content

These settings help you create a registration process that meets your specific community engagement needs while providing a smooth experience for new users.

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