Site settings

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The Settings tab in the left-hand menu allows you to manage platform configurations and settings.

Advanced site settings are controlled by superusers, and are not accessible to ordinary users. Any changes made here will affect your entire site, so proceed with caution!


How to access "Settings"



Default types

These settings define the base functionality for tools such as pages, stages, and updates.

Note: These settings are primarily for system configuration purposes. Users typically do not need to adjust these settings during regular use.



This sets the default settings for how Maps will display on your site. 

You can customise the following settings:

  • Style: Set the default style for your site maps. 
  • Center: This configures the default location for your maps. You may want to set the default location to your region or city.  Note: you can copy the coordinates from most map apps including Google maps 
  • Zoom, Min zoom, Max zoom: Set the initial level and limits of zoom for maps

Note: All these settings can still be configured individually for each map. 


Default pages

Select a page from your site-wide page library for your default Privacy policy and Terms of use



Adding Tags and Regions to a project helps participants to search for consultations and related projects on your website. In addition, by following a region/tag category, participants will also receive notifications for projects in that category.  

In Site settings you can customise the tag and region categories for your website.



Click here for more info on how to manage regions/tags on your website.


Media and files

This displays an overview of all media assets currently uploaded to your website, including images, pdfs and documents. It lists the title, type of media, and details about its creator. Upload new content by clicking on the + Create item button.

Click on the ellipsis for each title to Preview a media asset and its metadata, or to Delete the asset.


Child Content Publishing 

This enables you to apply site wide rules for the content publication workflow. You can select:

  • Child content publishing requires parent publication: This option means that if there is child page content, it cannot be published without first publishing the parent page.

  • Auto-publish approved child content on parent publication: This option means that all approved child pages are published automatically when the parent page is published.

For example, when Child content publishing requires parent publication is enabled: if a parent project is not published, internal users won't be able to publish any child pages or surveys related to that project.

When Auto-publish approved child content on parent publication is enabled: if a parent project is published, all the child pages, updates, events, timeline, documents, maps and participation tools related to that project will be published too.

Note: these two settings are enabled by default on District Engage.


Project settings 

This enables you the apply default project settings. You can:

  • Select Expand mini timeline by default. When enabled, the entire project timeline will be visible to the users without having to click the dropdown. 

Under the Project Search Settings. you can: 

  • Select Disable map search. When enabled, the map search feature will be hidden from the search block.
  • Specify the label for the search box. It will be displayed above the search input field



The Redirects settings in District Engage allow you to manage URL redirects for your site. This feature is useful when you need to redirect old links to new URLs, ensuring that users can still access your content even if the URLs have changed.

If you have an old project URL that you want to redirect to a new project page, you can set up a redirect so that anyone accessing the old URL is automatically taken to the new project page. 

To create a new redirect, click the +Add redirect button. Fill in the fields for the Source and Target URLs, and specify the Redirect status from the dropdown menu. Note that the hostname and leading/trailing slashes will be trimmed.

For example:

  • Source URL: /old-project-page
  • Target URL: /new-project-page

In this case, any user trying to access /old-project-page will be redirected to /new-project-page.



Home page

Choose which website page will be your default home page.

Click here for more information on editing the home page.


Create your Main navigation or Footer navigation menus. Edit the title, URL and Icon for each menu item, and add new menu links. You can also choose to enable/disable the menu item.

Click here for more information on editing the site menu.



Site settings 

  • Specify the Site name of your District Engage website. The name change will affect the entire site and will be publicly visible. The site name will also be displayed in:
    • Browser tab
    • Social media links
    • 'From' section in emails. 
  • Select Enable maintenance mode to set your entire instance of District Engage to maintenance mode. This prevents unauthenticated users from accessing any part of your website. This should only be used for major maintenance work or emergencies. 
  • Select Enable site wide message to display a site wide message on the frontend. A WYSIWYG content box will appear. Compose your message, and add images, links or tables as required. Your message will automatically appear on the frontend.

image (1).jpeg

Site wide message



When making a comment on a participation tool, internal users may use an official name, e.g., "Project Team", rather than their personal display name. 

To override the automatic display name for internal users, select Override display name on official comments. 

You can also choose which Roles will have their display names overridden on official comments.

This official label will appear on all responses to public feedback, including comments, discussions,  and Q&A's.


Comment settings


Google Tag Manager

Tick the box to enable Google Tag Manager (GTM) for your site. You will be asked to provide your GTM app ID.



Tick the box to disable bulk email notifications. 



Customise the appearance of your site's front end including:

  • Palette

  • Style

  • Hero image size

  • Custom CSS

  • Google font. To use a different font on the front end of your website, select from one of the 1500 fonts to choose from. 
  • Footer content 
  • Logo

  • Icon (displays as favicon in the browser) 

In the Dashboard, you can hide the menu labels under icons by selecting Minimal menus.   

You can learn more about colour palette and style in our styleguide.



Manage the default cache expiry, and clear the site cache.


Natural Language Processing tester 

The NLP Tester allows you to test the natural language processor, which is used for all user submissions and comments on participation tools. This feature helps to extract sentiment and named entities from the text.


Translation settings

Translation settings let you decide if users visiting your site will be able to translate the content into another language. By default, this setting is disabled. To enable it, tick the checkbox for Google Translate.

When translation settings is enabled, users can change the site language by selecting from the options available in the language dropdown located in the website footer.

image (2).jpeg

Translation settings enabled: website public view




General user settings

  • Tick the box to allow only authenticated (signed-in) users to view any page on the site.
  • Tick the box to disable user registration

Multi factor authentication 

Select which roles will require multi-factor authentication to sign in. Users with these roles will be redirected to setup their MFA page if it is not already setup.

You can also exclude specific email addresses from requiring MFA, even if the individual's role requires it.

User form text

Create customised messages to display above and below user forms including:

  • Login form
  • Register form
  • Forgot password form

Show additional profile fields 

Add and customise additional fields to user profiles, such as language, gender, year of birth, postcode, and education level. This setting provides better user segmentation and data collection.



Activity log 

The Activity Log provides a comprehensive overview of all actions performed by users across all projects and tools within the platform. This feature allows administrators to monitor and track various activities.


Api Connectors

This section houses settings for integrating with third-party services. While there are no settings currently available, future integrations may include services such as Mailchimp or Salesforce. This area will allow you to manage and configure these API connections to enhance the functionality of your engagement platform.

Stay tuned for updates as we expand the available API connectors to streamline your workflows and enhance your user experience.

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