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User roles

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User roles available in District Engage

When a user is created, a role needs to be assigned. A single user can have multiple roles assigned, both at the system level and within teams. Click here for more information on user creation.

Users can be assigned roles at both the system level and within specific teams. To learn more about how teams work and team-specific permissions, see our guide on Understanding and Managing Teams.

The following system roles are available to assign to an internal user in District Engage:

Role Detail
Administrator This role has the highest level of permissions, and can perform all actions on the platform.
An Administrator can:
  • Create and update other internal users
  • Create and update basic site pages
  • Change general site settings
  • Create and manage teams
  • Access all teams and their projects

This role can perform all actions of the following roles: Team Lead, Project Manager, Publisher, Reviewer, Engagement Officer, and Public Moderator
Team Lead A Team Lead can:
  • Manage team membership and settings
  • Create and delete team projects
  • Access all projects within their team
  • Set team permissions

Within their assigned team(s), a Team Lead can perform all actions of: Project Manager, Publisher, Reviewer, Engagement Officer, and Public Moderator
Project Manager A Project Manager can:
  • Create projects
  • Delete own projects
  • (Un)Publish own projects

A Project Manager can perform all actions of the following roles: Publisher, Reviewer, Engagement Officer, and Public Moderator. When assigned to a team, these permissions apply only to that team's projects.
Publisher A Publisher can:
  • (Un)Publish new project content or project content edits
  • (Un)Publish new project participation tools or project participation tool edits
Reviewer A Reviewer can approve or reject:
  • New project content
  • Edits of existing project content
  • New project participation tools
  • Edits of existing project participation tools
Engagement Officer An Engagement Officer can:
  • Can create new project content in draft and send for approval
  • Can update existing project content in draft and send for approval
  • Can create new project participation tools in draft and send for approval
  • Can update an existing project participation tool in draft and send for approval
  • Can answer questions submitted by the public and publish these answers
Authenticated This role applies to public users who have logged into your website.

 

Internal user roles hierarchy

Note: Only administrators can create new roles. The diagram below displays the hierarchical structure of internal user roles, not role creation permissions. Each role listed at the top of the diagram possesses its own set of permissions, as well as all the permissions of the roles listed beneath it. When roles are assigned within teams, this hierarchy applies only to that team's projects.

When a user is assigned a role within a team, their permissions are limited to that team's projects. For example, a Publisher in Team A can only publish content for Team A's projects. Learn more about team-based permissions in our Teams Guide.

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